Frequently asked questions

Your place on a guided tour is reserved before you arrive, so you go straight to the tour meeting point at your booked time instead of queuing at the box office and hoping an English departure still has space. On busy summer days the English tours are the first to fill, so arriving with a confirmed slot is what saves the wait.

Yes. Entry to Hluboká Castle is by timed guided tour only, so your ticket is for a specific English-language departure rather than open all day. We secure your slot and send you the time; please arrive 15–20 minutes before it so you are ready when the group is called.

The English-language guided tour of Circuit I, the Representation Rooms — the Schwarzenberg family's state reception and dining rooms, the panelled library and armoury, and the private apartments of Princess Eleonore. The tour lasts about an hour and is led by a château guide through the historic interiors.

Yes. We book you onto an English-language departure specifically. Most tours at the château run in Czech, and English slots are limited, which is exactly why reserving ahead matters — we hold the English tour for you so you are not left waiting for the next one.

We send your ticket to your email as a mobile ticket with a QR code once your booking is confirmed. There is nothing to print — show it on your phone at the tour meeting point. You'll also receive a short 5-minute audio history to listen to before you go.

Hluboká nad Vltavou is about 10 km north of České Budějovice — roughly 15 minutes by car, or a short regional bus or train, then a walk uphill to the gate. From Prague it is about 140 km, around two hours by car, or by train and coach via České Budějovice.

The Circuit I guided tour lasts about 60 minutes. Add time to walk up from the town, explore the terraced gardens and the huge English park, and photograph the white towers from the grounds — most visitors spend a half-day at Hluboká in all.

Photography inside the state rooms is controlled by the château and is often restricted or requires a separate permit, so please follow your guide's instructions. The exterior, the courtyards, the towers and the gardens are wonderful to photograph and freely open to your camera.

Yes. Children are fascinated by the fairytale white towers, the armoury and the grand rooms, and the surrounding park gives them space to run before or after the tour. Children under 6 enter free and don't need a ticket; the child ticket covers ages 6–17, the youth ticket covers ages 18–24, and the adult ticket covers ages 25–64.

No. Children under 6 enter free and you don't need to book anything for them, though on a guided tour they must stay with your group. The child ticket is for ages 6 to 17, the youth ticket for ages 18 to 24, and the adult ticket for ages 25 to 64.

The senior rate is for visitors aged 65 and over, and the château may ask to see photo ID showing your date of birth at the meeting point. Carry ID and choose the matching ticket type to keep entry smooth.

Late spring and early autumn are ideal — mild weather, the park at its greenest or turning gold, and lighter crowds than the July–August peak. For the quietest tours, aim for the first departures of the morning on a weekday. The château is generally closed on Mondays outside high summer.

Yes. The terraced gardens around the château and the large English landscape park are open to walk through, and the classic photograph of the white towers is taken from the grounds. Only the state interiors require a guided-tour ticket, so many visitors combine the tour with a long stroll in the park.

Large bags and backpacks are not taken into the historic interiors, but there is a cloakroom at the château where you can leave them before your tour. Leave suitcases and large luggage at your accommodation rather than bringing them up to the gate.

Because your ticket is for a specific timed English tour, please choose your date and departure with care. All bookings are final once confirmed; we only issue a refund in the rare event we are unable to secure your ticket. See our terms for the full policy.

No. We're an independent concierge service for international visitors. We obtain genuine guided-tour tickets on your behalf from the official box office and handle the booking in your own language, securing an English-language departure for you. Our service fee is included in the price shown, and you can always buy directly from the château if you prefer.

The price you see is the price you pay — we show it in your local currency where we can and charge exactly that amount, with no surprise fees at checkout. Payment is by card on a secure page.